Terms and conditions of use

Dispatch times may vary according to availability. Guarantees or representations made as to delivery are subject to delays resulting from postal delays or force majeure for which we will not be responsible.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Oskar Emil retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit/debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition unless stated otherwise; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Cancellation Policy
Any order can be cancelled (by both the client and ourselves) within 12 hours after placing the order. Notification can be done by email or fax during working hours, between 9.00 AM and 16.00 PM.

For resellers using our websites, different conditions may apply, as agreed with each reseller individually.

In the case where an under warranty item needs to be returned to us for repair the buyer will bear the transport cost.

All transactions will be processed in GBP. All other currencies are only provided as approximates. If using any other currency other than GBP the final amount debited from your bank account may vary slightly (up or down) depending on the conversion rate used by your bank. Our currency conversion rates are updated daily.

Discount Codes
Promotional discount codes: We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

As you’d expect, we reserve the right to vary these terms and conditions.