It's important that your watch fits your wrist comfortably and looks great at the same time. Leather strap watches tend to fit without a problem for most wearers. However, watches fitted with metal bracelets often need adjusting to get the perfect fit. This is generally a very simple procedure - please read our instructions below if you wish your watch to be adjusted before we send it to you, please note that this service might add an extra day to the delivery time.
Specify your wrist measurement and we will adjust it before being sent
When purchasing a watch which has a metal bracelet with adjustable links, we will gladly adjust the watch bracelet to fit your wrist before sending the watch to you - free of charge.
Simply type your wrist measurement (in inches or centimetres) into the Notes section of the checkout and we will ensure the watch bracelet is adjusted accordingly before being sent. We will also include all the surplus links with the watch. Or email us at firstname.lastname@example.org or call us on 020 8953 2632 with your order reference number.
You can measure your wrist with a piece of string or paper which you can measure against a ruler. You should allow about half a centimetre (1/4 inch) of slack to prevent it being too tight on arrival.
Also, in the event of you having extra-long wrist measurement which requires an extension to the original watch in this event we will contact you to inform you of any possible delays and extra costs
Watches with bracelets adjusted by Ebling Feres are still eligible under our refund policy but only if the extra links are returned.
A local jeweller or key cutter can also adjust bracelets at a small cost
Please note that once the bracelet has been adjusted by a 3rd party, the watch is no longer eligible for our refund policy. Be sure that the watch is to your liking before getting it adjusted by a 3rd party.